Returns & Exchanges

At Fuzzy Friends, we want you and your pet to love your new style, so we offer a 30-day window for returns and exchanges on all unworn fashion items. Please ensure all tags remain attached and the garments are free of pet hair to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all original tags and labels are intact and the product is in new condition.

• 3.
  Ship It Back

  Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized shipping location.

• 4.
  Receive Your Refund

  Once our team inspects your return for quality assurance, we will process your refund or exchange within 5-7 business days to your original payment method.